CASE STUDY
How Workrate is working towards CSRD compliance with limited resources
HIGHLIGHTS
Streamlined compliance with CSRD and ISO 14001 standards
Improved collaboration across departments for sustainability reporting
Efficient tracking and visualization of key sustainability metrics
“
The platform has made collaboration much easier by clearly outlining what information we need and who to involve.
Marieke Wemmers
Program coordinator
About
Workrate
Workrate is a leading private security organization specializing in Mission Critical Security for high-stakes locations. With over 20 years of experience, the company serves industries where compliance, safety, and confidentiality are paramount, including data centers, ports, public transport, and hospitals.
Workrate’s unique approach combines modern technology with a youthful, dynamic workforce to deliver adaptable and forward-looking security solutions. The company operates on a value-driven model, prioritizing well-trained and satisfied teams to ensure unmatched client dedication.
The challenge
Workrate faced growing pressure to align its operations with CSRD compliance and ISO 14001 standards, driven by evolving client demands. Despite its strong operational model, the company struggled with limited internal capacity—a small staff supporting over 3,500 personnel—and needed to adapt quickly to meet stringent sustainability requirements.
As Marieke Wemmers, a program coordinator at Workrate explained:
“For a company like ours, balancing day-to-day operations with new compliance requirements can be overwhelming. Coolset’s support ensures we stay on track and deliver the compliance report on time and with confidence."
Additional challenges included:
- Lack of centralized data for reporting and compliance.
- Ad hoc processes for onboarding new clients and employees.
- Minimal internal expertise in handling emerging sustainability frameworks
Why Coolset?
Workrate selected Coolset for its practical features, technological flexibility, and ability to streamline compliance workflows. The platform’s structured approach to sustainability reporting matches Workrate’s focus on data-driven solutions. Coolset simplifies the process by providing pre-configured templates and clear, step-by-step guidance, which helpes reduce onboarding challenges.
Additionally, the platform’s design encourages collaboration across departments, ensuring that all key stakeholders can work together effectively. Unlike other systems that felt adapted to handle CSRD compliance, Coolset is specifically designed for it, helping Workrate address compliance needs without unnecessary complexity.
"If we hadn’t been supported by Coolset, I honestly don’t think we would have a chance to get compliant on time. The platform ensures we don’t miss anything, and figuring it all out on our own would have been nearly impossible."
The impact
Since adopting Coolset, Workrate has achieved:
- Improved data management: With a centralized platform, the company tracks sustainability metrics with precision.
- Greater compliance clarity: Workrate can now ensure that CSRD and ISO 14001 compliance remain seamless processes.
- Enhanced collaboration: Coolset fosters communication across HR, finance, and compliance teams, driving a unified approach to sustainability goals.
Reflecting on their experience, Marieke shared:
“With Coolset’s support, we are able to streamline the compliance process and ensure we don't overlook any critical details. The platform made what could have been a challenging and time-consuming task much more manageable."
Customer success
Workrate highlights Coolset’s proactive support and dedication to client outcomes. Training sessions like Accelerator Courses, while advanced, instilled confidence in the team’s ability to navigate complex regulations.
Favourite features
- Intuitive sidebar navigation: Provides clear task tracking and progress monitoring.
- Suggested answers: Enhances the quality of responses and highlights areas for improvement.
- Integrated collaboration tools: Streamlines team alignment across departments.
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What's next?
Workrate envisions sustainability becoming a core pillar of its operations, alongside its technological innovations. With Coolset’s support, the company aims to explore further CO2 reduction initiatives and develop policies for diversity and inclusion.
Workrate’s leadership sees sustainability as a competitive advantage, positioning the company as a forward-thinking security provider in an industry ripe for transformation.
